In general, Hyundai has a pretty good reliability record, especially of late, but that doesn’t mean the company cannot have one or two bad models. Consumer Reports’ Predicted Reliability Rating report for the 2023 model year gave the Kona a reliability score of 41 out of 100.
Consumer reviews on Edmunds and information from Consumer Reports reveal that most of the issues with the Kona stem from the battery and motors that fail, needing complete replacement in many cases. Some owners also found problems with the AC system, with owner reviews and Consumer Reports’ predictions mentioning failing AC units that become unresponsive to adjustments or stop working.
J.D. Power notes that the Kona EV received significant updates for the 2022 model year, which were passed along to the 2023 version. That being said, the battery and powertrain remain the same, and that is where most of the issues lie.
